Privacy Policy

Last updated on August 14, 2025

Hi there, welcome to Permit Gate. This privacy policy explains how we collect, use, and protect your personal information when you use our work visa services or visit our website.

When we say "we," "us," or "Permit Gate", we’re referring to our company. When we say "policy," we mean this privacy policy. When we say "user terms," we’re referring to the rules for using our services, which may vary depending on the visa type or program.

The Type of Personal Information We Collect

We collect certain personal information about applicants, clients, and visitors. The most common types of information include:

• Full name, date of birth, gender, and nationality

• Passport details and identification numbers

• Email addresses, phone numbers, and mailing addresses

• Education, work history, and CV/resume details

• Family information (for dependent/spouse visas)

• Payment details (for service fees)

• Support queries and communications with us

How We Collect Personal Information

We collect personal information in two ways:

1. Directly from you – when you register with us, complete visa application forms, upload documents, subscribe to updates, or contact us.

2. Automatically – when you browse our website, through cookies and analytics tools.

How We Use Personal Information

Your data helps us:

• Verify your identity for visa processing

• Prepare and submit visa applications on your behalf

• Communicate updates and notifications about your case

• Provide you with important information about visa rules, deadlines, and changes

• Send you updates, newsletters, or promotional offers (if you have opted in)

Please note: anonymous submissions are not accepted because immigration applications require verifiable personal details.

When We Disclose Your Personal Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may disclose your information in the following situations:

• To immigration authorities, embassies, or government agencies as required for visa processing

• To trusted service providers (such as payment processors, courier services, or IT partners) who assist in delivering our services

• Where required by law, regulation, or court order

Only authorized staff have access to your data within our company.

How We Keep Your Personal Information Secure

We store your personal information on secure servers and encrypted databases. Access is controlled through:

• Username and password authentication

• Two-factor authentication (where applicable)

• Regular data backups and secure storage practices

How You Can Access Your Personal Information

You can access and update your information by logging into your client account or contacting our support team. You also have the right to request corrections, deletions, or a copy of your data in line with applicable data protection laws.

Marketing Choices Regarding Your Personal Information

If you subscribe to our email list, we may send you updates on new visa programs, deadlines, or special offers. You may opt out at any time by clicking “unsubscribe” in the email or by contacting us directly.

You also have control over cookies used on our website by adjusting your browser settings. Please note that disabling cookies may affect some site functions.

Cookies and Web Analytics

We use cookies and analytics tools to monitor how visitors use our site, such as pages visited, time spent, and location data (via IP). This helps us improve user experience.

How Long We Keep Your Personal Information

We retain your information only as long as necessary for:

• Completing your visa application and related services

• Complying with legal, financial, or audit obligations

If you close your account or withdraw from our services, you may request full deletion of your data (subject to government compliance requirements).

When We Update This Policy

We may update this policy from time to time to comply with new immigration regulations or data protection laws. A copy of the latest version will always be available on our website, and where legally required, we will notify you about changes.

How You Can Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:
📧 hello@permitgate.com